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Shopping Information
Simply browse our shop, choose your product, select size, and click “Add to Cart.” Proceed to checkout and complete your payment securely.
Orders can be modified or cancelled within 12 hours of placing them. Please contact us immediately at contact@karengfashions.com or call us on 60038 39812.
Payment Information
We accept all major payment methods including UPI, Credit/Debit Cards, Net Banking, and popular wallets. All transactions are 100% secure.
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a 7-day return window from the date of delivery. Products must be unused, unwashed, and in their original packaging with tags intact.
Email us at contact@karengfashions.com with your order number and reason for return. Our team will guide you through the process within 24 hours.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.
Sale items and customised/personalised products are non-returnable. Please refer to the product page for specific details.
Shipping & Delivery
Yes! We offer free shipping across India on all orders above ₹1,000. For orders below ₹1,000, a small shipping fee may apply.
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also visit our Track Your Order page anytime.
Standard delivery takes 5–7 business days. We ship to all major cities and towns across India.
Currently, we ship within India only. International shipping is coming soon — stay tuned!